Securing a Leading Indian Fashion E-Commerce Platform with SOC
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SOC Case Study
Securing a Leading Indian Fashion E-Commerce Platform with SOC
Learn how we reduced fraud exposure & strengthened detection in a high-volume digital commerce environment.
The Challenge
A leading fashion e-commerce platform operates in a high-volume, high-risk environment. The platform processes large volumes of customer data, transactions, and promotions, making it a target for credential stuffing, payment fraud & bot activity.
Our Approach
We focused on centralising logs, building detection use cases for retail-specific threats & enabling rapid response. Monitoring was extended across applications, APIs, cloud infrastructure, payment systems & third-party integrations to provide complete visibility.
Key Results
- 24×7 monitoring coverage across all critical systems
- Reduced MTTD to under 30 minutes for high-risk threats
- Reduced MTTR to under 2 hours for critical incidents
- Detected, blocked credential stuffing & fraud patterns early
- Improved log visibility to 100% coverage across key systems
Service Highlights
- 24/7 SOC monitoring and incident response
- Centralised SIEM with long-term log retention
- Retail-specific threat detection use cases
- Integration across cloud, CDN, payment, and APIs
- Actionable alerts with analyst validation
- SLA-driven incident response
Client Gains
- Stronger protection against fraud and bot attacks
- Faster response to high-impact incidents
- Improved visibility across digital operations
- Increased customer trust and platform stability
Client Testimonial
“Their SOC team helped us bring structure and consistency to our security monitoring. They improved our ability to detect threats early and respond with clarity.”